Useful Information

On this page, you can find the following contact details:
  • Wigan Council departments;
  • Wigan Council emergencies;
  • Regional emergencies e.g. gas, water, electricity;
  • Healthcare emergencies/ out-of-hours;
  • General advice and support.

Wigan Council Contact Details

Team Number/ Email
Council Tax/ Business Rates 01942 489001
revenues@wigan.gov.uk
businessrates@wigan.gov.uk
Housing Benefit 01942 489002
benefits@wigan.gov.uk
Registrars & Bereavement Services 01942 489003
wiganregisteroffice@wigan.gov.uk
Environmental Services 01942 489004
Housing - General 01942 489005
Housing - Register for Housing Applications 01942 486182
01942 486183
houreg@wigan.gov.uk
Housing - Homelessness 01942 487732
HST@wigan.gov.uk
Housing - Tenancy Services 01942 486353
myhome@wigan.gov.uk
Housing - Rents Team 01942 486865
myrent@wigan.gov.uk
Automated Payment Line 01942 489006
Blue Badges 01942 489014
bluebadgeservices@wigan.gov.uk
Welfare Support 01942 705221
welfare.support@wigan.gov.uk
Licensing licensing@wigan.gov.uk
Parking Services - Parking Permits 01942 488280
parking@wigan.gov.uk

Wigan Council Emergency Contact Details

Team Number
Council Out-of-Hours Emergencies
(for genuine emergencies concerning drainage,
flooding, highways, street-lighting, building
and electrical repairs)
01942 404040
Council Housing Emergency Repairs 01942 489005
Adult Social Care 01942 828777
Children's Social Care 01942 828300

Regional Emergency Contact Details

Team Number
Fire, Police and Ambulance Emergencies 999
Greater Manchester Police 0161 872 5050
Gas Emergencies (National Grid) 0800 111999
Electrical Emergencies (Electricity North West) 0800 195 4141
Power cuts or damage to power lines/ substations 105
Water Emergencies (United Utilities)
No water supply or discoloured water 0345 672 3723
Problems with drains or sewers 0845 602 0406
Pollution 0800 015 1230
Leaks 0800 330 033

Healthcare Out-of-Hours Contact Details

Organisation Number
NHS 111 (formerly NHS Direct) 111
Wigan GP Alliance (out-of-hours appointments) 01942 482848
Wigan Mental Health Crisis Line 0800 051 3253
GM 24/7 Mental Health Crisis Line 0800 953 0285
Urgent Dental Care Service 0333 332 3800

General Advice and Support Contact Details

Organisation Number
Citizens' Advice (CAB) 0808 278 7801
Citizens' Advice (CAB) Wigan 01942 709709
Age UK Wigan 01942 615880
The Brick 01942 236953
DIAS (Wigan Borough Domestic Violence Service) 01942 311365
With You (Drug & Alcohol Support Service) 01942 827979
Samaritans 116 123